Privacy Policy

1. Information We Collect

AstraVest Hub collects information necessary to provide our investment education services. We gather personal details including your name, email address, and contact information when you subscribe to our blog or request information. Additionally, we collect technical data such as IP addresses, browser types, and device information through automated technologies. Usage data including pages viewed, time spent on our platform, and interaction patterns help us improve our content and user experience. We may also collect financial preferences and investment interests you voluntarily share to personalize content recommendations.

2. How We Use Your Information

Your information enables us to deliver high-quality investment education content tailored to South African markets. We use your data to send newsletters, market analyses, and educational materials about JSE insights, portfolio strategy, and ZAR investments. Your information helps us improve our platform functionality, conduct financial analysis research, and develop new educational resources. We may use aggregated, anonymized data for statistical purposes and market research. Communication preferences you set determine how frequently we contact you with investment education updates and insights.

3. Data Protection and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption protocols for data transmission and storage. Access to personal information is restricted to authorized personnel who require it for legitimate business purposes. We conduct regular security audits and updates to maintain the integrity of our systems. While we strive to protect your data, no internet transmission is completely secure, and we encourage you to use strong passwords and secure connections when accessing our platform.

4. Information Sharing and Disclosure

AstraVest Hub does not sell your personal information to third parties. We may share data with trusted service providers who assist in operating our platform, conducting business operations, or servicing you, provided they agree to keep information confidential. We may disclose information when required by South African law, legal processes, or government requests. In the event of a business transfer, merger, or acquisition, your information may be transferred to the successor entity. We may share anonymized, aggregated data with partners for research and analysis purposes without identifying individual users.

5. Your Rights and Choices

Under South African data protection laws including POPIA, you have specific rights regarding your personal information. You can access, correct, or update your personal data by contacting us. You have the right to request deletion of your information, subject to legal retention requirements. You may opt out of marketing communications at any time using unsubscribe links in our emails. You can control cookie settings through your browser preferences. We respect your right to data portability and will provide your information in a structured format upon request. To exercise these rights, contact us at [email protected].

6. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact AstraVest Hub. Our dedicated team is available to address your privacy inquiries and assist with data-related matters.

We are committed to resolving privacy concerns promptly and transparently. Changes to this Privacy Policy will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.